Month: November 2024

Trust is one of mans key decision making criteria when meeting new people for the first time. I mean think about it. If you want to buy a house, select a new computer or even decide where to take your partner for dinner for that special occasion, what do you do? You ask someone for their advice. In the case of house you’ll ask lots of people from a range or agents or realtors to friends and family. And of course you are right to. It’s a big outlay. It also affects your life experience. If you select the wrong house you’ll be reminded every time you walk up to the front door.

What about those more personal experiences like dinner with your partner? Get the wrong advice and consequently pick the wrong type of restaurant for a birthday or anniversary and you’ll have just wasted your money. No romantic end to the evening for you.

Casino Genie, independent online casino aggregator, recently published a survey which had some quite surprising results. The bottom line is that online casinos are losing thousands of customers every day.

Jon Hingston, Customer Satisfaction Manager at Casino Genie, says, “Our survey of 2,500 online gamblers from over 100 online casinos shows that players want a more personal service. And one the key criteria of that personalized service is trust. Players want honesty and integrity. Sure this will cost the casinos more to manage but the upside will out weigh those costs. The survey figures show that players stay with a casino 5 times longer when customer service meets their expectation. So given this information what we now need to understand is how we can help casinos deliver this and fun experience too.”.

So why does trust matter so much. Link vào MB66 We talking about hardened gamblers who just want to win money right? No. Hingston tell us, “The bulk of players are new to gambling. And there is huge community of people who are put off by the complexity of the games, the language that we use is confusing and they feel out of their depth. If online casinos want to win advocates for life they need to be ‘your friend’. Behave like the friend at school who taught you the rules of baseball or English cricket without laughing at you. Then you can both enjoy the game more.”

Of the 2,500 online casino players that Casino Genie surveyed just over 1,400 had been playing less than 12 months. Only 24% were loyal to one casino. Over 62% played at four or more casinos.

Interestingly of those players who had been gambling for more than 12 months, there was still a huge amount of players playing at four casinos or more, 48%. Alarmingly for online casinos 78% of these cited poor customer service as a reason for their fickleness. Only 4% of players had found site which they were entirely loyal too. But here is the killer fact. Every one of those 100 people said that the reason they stuck with their casino was because of ‘superb customer service’. Makes you think doesn’t it. Why isn’t my casino like that?

Not one of those 100 gamblers played at a ‘Top 20’ casino. The small casinos are acting smarter, reacting quicker and playing the boutique game to try and compete in this sector. And its starting to have an effect.

So let’s get back to the trust issue. Another figure that came out of the survey. 82% of people asked said they would try a new online casino if recommended by a friend. 68% of people said that they would try a new online casino if it was ‘highly recommended’ by other players.

So in summary, customer service and trust is what players want. The question is will the big casinos listen?

Whenever a player is seeking a web-based casino, they’ll be looking for a reputable name in the industry. RTG is among those names. This business has been developing among the best games accessible in online casinos. RTG casinos offer you the player, some spectacular casino bonuses. These bonuses assist with attracting new players as well as keep returning players coming back for more.

RTG utilizes a no deposit casino, which can be one of the better methods to appeal to new players. This will permit new players to experience online casino games for free but they may also have the advantage of being able to cash out winnings. The participant will down load and install the software from these casinos. They will next be granted a casino bonus without having to make a cash deposit within their account. Once the player starts playing the action, they’ll be permitted to enjoy the bonus amount. After they are finished playing, any winnings they have amassed can be cashed out. This is one kind of casino bonus that is very attractive to new players. It allows them to try out the games and still able to take home a few of their winnings without having to produce a deposit.

These casinos also use other types of bonuses which will reward returning players. These players will be given incentives for upcoming deposits which are their casino accounts. These casinos also utilize a comp system that will give players money back for that amount of points they have accumulated from enjoying games in the online casino. Online casino bonuses are among the most effective ways to help keep players coming back for more fun. As far as the no deposit casino bonuses, these casinos also provide deposit bonuses. Whenever a brand new player reaches an RTG casino, they’ll be presented a first time deposit bonus. Normally, this is available as a portion of the amount of the initial deposit. After the player receiving this bonus, these casinos offer other bonuses for future deposits.

Also these casinos make use of a coupon technique that allows players to collect their bonuses. In the event the player desires to cash out, they must make use of the casino cashier and they will need to submit a bonus code that will allow them to receive their bonus amount.

Almost every one of these casinos will offer a standard sign up bonus, first deposit bonus and reload bonuses. These are the basic common bonuses which are usually available at any online casino. However, RTG casino register bonuses are known to be the biggest in the marketplace. These kinds of bonuses will range from $100 to $1000. The match deposit in a RTG casino can also be worthwhile. This is the time the casino will match a deposit that is made by a player. situs slot The highest match deposit that RTG casinos have ever made is 999% of the deposit amount.

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Last Ideas

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For a gambler, the casino is perhaps the most interesting place in the planet. Sure there are alternatives that can be found in other media like the Internet, but none compares to the social interaction and exciting experience these expensive gambling establishments can provide. The games, the lights, the sounds, and the crowds: these are all what made the casino such a fun and captivating place, one where you may not even think about leaving.

The most important thing to do before stepping into the casino is to learn and understand that particular gambling establishment’s house rules. Rules vary from one casino to another, and are often influenced by local laws. However, it can’t be helped that there actually are regulations that are common to almost every single casino, often enforced not only as in-house laws by casino managers but as social rules by the gamblers themselves.

Such laws are those pertaining to what’re allowed and what are not inside the casinos. Of course you have a decent degree of freedom of what you can bring in the casinos. Normally, casino security won’t make a fuss about what you take with you into their gambling edifice, save for the following:

1. Weapons.

Rules on weapons are often dependent on local legislation. However, casinos commonly disallow anyone to enter with any form of armament as any armed man is seen as a potentially dangerous individual and the casino is full of potential victims should weapon-carrying individuals are allowed.

2. Children.

While kids are only barred from stepping into a certain distance away from the casino floor, it is still safe not to bring them along unless you are there for non-gambling purposes. In fact, don’t let them witness any act of gambling within or without the facility at all – a recent Iowa study concluded that exposing children to gambling may turn them into gamblers later in life.

3. Drugs.

Some casinos tolerate recreational drugs while many do not due to the rampant drug deals happening in casinos. It’s best not to bring some and get caught then get yourself entangled in legal processes.

4. Cheating devices.

The simple explanation for this is that cheating is bad for business and therefore not allowed in casinos. Enough said.

5. Laptops.

Due to possibilities of hacking and covert communication that can put patrons to certain risks, casinos no longer allow the use of laptops in casinos. You’ll often be simply asked to put it away, and suffer a minor risk of losing the computer and essential data therein.

6. Cameras.

Taking photos aren’t allowed in the casino floor for security reasons. Some casinos tolerate the presence of cameras however, yet do not allow customers to use the device anywhere in the facility.

7. Pets.

Bringing pets can be detrimental to both the gamblers and your non-human companion. The noise and the crowds may upset the animal, while your pet may attack strangers or cause episodes of asthma to those allergic individuals unfortunate enough to inhale its fur or dander. sbobet Many casinos forbid bringing pets to the facility for that reason.

Of course this is not all that you should not bring to the casinos, but simply are the common ones. Always refer to the casino rules however, if you’d like to know how you can be exempt from the various prohibitions.

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